To book your experience, please email: firstname.lastname@example.org or telephone 02920 395558. Your gift voucher is valid for 12 months from the date of purchase. Advance booking is required. Please quote the unique gift voucher number at the time of booking. All bookings are subject to availability and change. Gift vouchers are non-transferable, non-refundable and cannot be exchanged for cash. No change or certificate for unused differences can be issued. The actual gift voucher must be presented for validation on arrival at the hotel. Any reservation made using your gift voucher will be subject to our standard booking policy and Terms & Conditions of Contract. Gift vouchers will be automatically redeemed in the case of a no show.